FAQs

Please reference your order number when asking about existing orders.

                                                                                                                 

Contact

• Phone - Gary at 248-283-9553
• Email - gary@cateringcarts.biz
• Home Office is near Chicago, IL.
• Warehouse is near Memphis, TN.

 

Pricing                                                                     

• Carts are $144.95 each
• Flat rate shipping & handling included.
• Applicable State sales tax added.

Payment Methods 

• Payment by PayPal, VISA or Master Card.               

                                                                                                                                                 

Shipping

• Delivery to Commercial (store) addresses only.  UPS will upcharge $40 for residential delivery!
• FOB shipping warehouse zip code 38255 in Sharon, TN.
• Allow 3 business days for order prep.
• We ship every Tuesday and Friday.
• UPS Ground service, allow 3-5 days for order transit.   
• Gross shipping weight is about 16.0 lbs. single pack and 32.0 lbs double pack.
• Single packed dimensions are 38” length x 24” width x 10” height.
• Double packed dimensions are 38” length x 24” width x 16” height.

Order Cancellations

• Call Gary 248-283-9553.

 

Shipping Damage
Please follow these steps when receiving products:

• Check your counts. If you are short a package, please note it on the carrier’s delivery receipt.
• Inspect for packaging and product damage.
• Photo any damages and email gary@cateringcarts.biz.
• We must file with UPS within 10 days of receipt of goods.

Returns

Once the product leaves any of our warehouses it becomes the property of the customer.

• Returns must be authorized in advance.
• Return shipping is the customer's expense. 
• Please return in salable condition and insure for $150 value.